Contact information

Contact Information

PlaynovaUSA

Customer Support and Fulfillment Operations are managed through:

TOP SECRET DISTRIBUTION
A PerfectvilleUSA Company
235 Mitchell St SW
#300
Atlanta, GA 30303
United States

Customer Support

Email: support@playnovausa.com

Support requests are reviewed Monday through Friday.

Please include your order number and a detailed description of your inquiry for the fastest response.

Business Inquiries

For partnership opportunities, media requests, collaborations, wholesale inquiries, and other business matters, please contact:

Email: support@playnovausa.com

Mailing Address

TOP SECRET DISTRIBUTION
A PerfectvilleUSA Company
235 Mitchell St SW
#300
Atlanta, GA 30303
United States

Hours of Operation

Monday through Friday

9:00 AM to 5:00 PM Eastern Time

Closed on major U.S. holidays.

Online Store

PlaynovaUSA operates as an online retail platform offering apparel, accessories, collectibles, lifestyle products, and limited edition releases.

Website:

playnovausa.com

Response Times

Most customer inquiries receive a response within 1 to 3 business days.

Response times may be longer during major product launches, promotions, holidays, or high volume periods.

Legal Notice

All official communications regarding orders, returns, refunds, shipping inquiries, and customer support must be submitted through the contact information provided above.

PlaynovaUSA reserves the right to update its contact information and support procedures as necessary.